DAWN SCOTT
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After an unexpected move, I found myself in the world of orthodontics. In this ortho marketing and sales role (TC), I created language to explain complicated dental procedures in an easy-to-understand way for patients and other dental professionals. Regardless of what role I’m in, I never lose sight of the importance of people.
The science of decision making tells us that how people feel matters in how they make their decisions. I’ve spent my life’s work creating ways to make people feel comfortable, with every interaction, and have found this to be the key to success in any business.
Build trust. Show compassion. Educate.
Thirty-plus years of experience in the dental industry has given me a unique perspective on patient care. Whether you work on the business or clinical side, you impact the overall patient experience.
My dental career began at the front desk of a general dental office, fresh out of high school, while taking college classes at night. This is where I learned about dental procedures and how understanding what happens in the operatories affects the business side of the practice.
Upon graduating with my MBA, I had the privilege of working with the CEO of a dental manufacturing company, who gave me the opportunity to create and manage a business intelligence department. This experience strengthened my ability to harness the power of information and teach others how to use information to increase sales.
See what dental professionals say about Dawn
Dr. Enas Elbahie
General Dentist
Dear Dawn,
I hope this message finds you well. I am writing to express my heartfelt gratitude for the invaluable time and knowledge you shared with me.
Your cheerful and welcoming demeanor made my learning experience truly enjoyable. You generously imparted your extensive knowledge without holding back, teaching me the intricacies of treating patients. From starting a new patient examination to understanding the nuances of patient care, you covered it all. You even taught me how to intuitively understand patients' needs without them having to say a word.
Learning about the various tools and appliances used in orthodontics, and how to simplify the decision-making process for patients, was incredibly insightful. This experience was a priceless opportunity for me, and I am deeply grateful for it.
Thank you for spending time with me discussing different patient cases and the obstacles you’ve faced. Your insights on how to handle these challenges have provided me with valuable guidance.
Your kindness and empathy towards patients, understanding their financial and emotional situations, deeply inspired me. Your humanity and compassion are truly commendable, and I aspire to emulate these qualities in my practice.
Your example showed me the importance of effectively communicating the treatment plan to patients, gaining their trust, and ensuring patient compliance. These aspects are crucial to the success of long-term treatment plans, and I feel better prepared to approach my future patients with this understanding
You are beautiful inside and out, and I am immensely thankful for the opportunity to learn from you.
Thank you so much for everything.
Sincerely,
Enas Elbahie